Veloo, Arsaythamby and Ishak, Aziz (2004) Persepsi dan jangkaan pelajar terhadap kualiti perkhidmatan pusat sumber matrikulasi. In: ASEAN Symposium on Educational Management and Leadership (ASEMAL4), 13 - 15 Disember 2004, Grand Plaza Parkroyal, Penang. (Unpublished)