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Shaari, Hasnizam and Md. Salleh, Salniza and Hussin, Zolkafli (2012) Does employees’ brand knowledge influence their brand citizenship behavior?: The mediating role of brand commitment. In: 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 12-13 March 2012, Golden Flower Hotel, Bandung, Indonesia.

Shaari, Hasnizam (2014) Service quality in Malaysian higher education: Adult learners’ perspective. International Journal of Business and Social Science (IJBSS), 5 (1). pp. 86-90. ISSN 2219-1933

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