Monograph

Ibrahim, Huda and Mohd, Haslina and Mohd Noor, Nor Azila and Rababah, Khalid Ali (2012) Framework for adoption of customer relationship management systems in hospital. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Conference or Workshop Item

Rababah, Khalid Ali and Mohd, Haslina and Ibrahim, Huda and Mohamed Din, Aniza (2010) Construction of extended adoption Model of CRM systems at the healthcare organizational level in Malaysian private hospitals. In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.