Items where Author is "Piaralal, Shishi Kumar"
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Piaralal, Niriender Kumar and Mat, Norazuwa and Piaralal, Shishi Kumar and Bhatti, Muhammad Awais (2014) Human resource management factors and service recovery performance in Malaysian life insurance industry. European Journal of Training and Development, 38 (6). pp. 524-552. ISSN 2046-9012