UUM Repository | Universiti Utara Malaysian Institutional Repository
FAQs | Feedback | Search Tips | Sitemap

Items where Author is "Abdul Rahman, Maria"


Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Item Type | No Grouping
Number of items: 13.

Article

Chong, Yen Wan and Abdul Rahman, Maria (2016) Developing undergraduates' multicultural skills for career success and national integration. International Review of Management and Marketing, 6 (S8). pp. 187-192. ISSN 2146-4405

Abdul Rahman, Maria and Kamarulzaman, Yusniza (2016) Predictors and customer loyalty in the Malaysian hotels' outsourcing relationships. International Review of Management and Marketing, 6 (S8). pp. 205-211. ISSN 2146-4405

Abdul Rahman, Maria and Ramli, Mona Fairuz (2016) The influence of relationship quality on customer loyalty in the dual-banking system in the northern states of peninsular Malaysia. Procedia - Social and Behavioral Sciences, 219. pp. 606-613. ISSN 1877-0428

Abdul Rahman, Maria and Kamarulzaman, Yusniza (2015) The influence of relationship quality on customer loyalty in the context of outsourcing relationships in the Malaysian hotel industry. International Journal of Applied Business and Economic Research, 13 (5). pp. 3379-3392. ISSN 0972-7302

Abdul Rahman, Maria and Kamarulzaman, Yusniza (2012) The influence of relationship quality and switching costs on customer loyalty in the Malaysian hotel industry. Procedia - Social and Behavioral Sciences, 62. pp. 1023-1027. ISSN 1877-0428

Mohd Noor, Nor Azila and Chowdhury, Mohammed Shamsul and Jamaludin, Siti Noratisah and Muhammad, Azli and Abdul Rahman, Maria (2011) To what extent does manager’s leadership style influence hotel front liners to become customer-oriented? A study in Malaysian small and medium sized budget hotels. World Applied Sciences Journal, 14 (1). pp. 92-97. ISSN 1818-4952

Abdul Rahman, Maria and Kamarulzaman, Yusniza (2010) A framework of outsourcing relationship marketing: a focus on the Malaysian hotel industry. International Journal of Electronic Customer Relationship Management, 4 (1). ISSN 1750-0664

Monograph

Mohd Noor, Noor Azila and Liew, Kok Hong and Yap, Sheau Fen and Abdul Rahman, Maria and Muhammad, Azli (2013) Profiling the Malaysian consumers' consumption behaviour toward dietary supplement products. Project Report. Universiti Utara Malaysia. (Unpublished)

Mohd Noor, Nor Azila and Perumal, Selvan and Abdul Rahman, Maria and Mohd Nafi, Siti Noratisah (2011) The effects of customer orientation behaviour on hotel frontliners' job outcomes. Project Report. Universiti Utara Malaysia. (Unpublished)

Conference or Workshop Item

Abdul Rahman, Maria (2004) Industri pelancongan pinggir pantai: Impak ekonomi dan sosial. In: Seminar Sumberjaya Pinggir Pantai dan Pelancongan: Isu dan Cabaran, 20-21 Disember 2004, Bukit Merah Laketown Resort, Perak. (Unpublished)

Md Ali, Anizah and Alias, Mohammad and Abdul Rahman, Maria (2000) Respon penawaran pengeluar minyak sawit, getah asli dan koko: Kesan dasar kerajaan. In: Seminar Penyelidikan Universiti Utara Malaysia 2000, 6 Julai 2000, Pusat Konvensyen Universiti Utara Malaysia.

Newspaper

Abdul Rahman, Maria (2013) Perkasakan sistem pengangkutan awam luar bandar. (5 September 2013). in Utusan Malaysia, p. p. 12.

Abdul Rahman, Maria (2013) Proaktif kuatkuasakan undang-undang jalan raya. (30 August 2013). in Utusan Malaysia, p. p. 12.

This list was generated on Tue Nov 21 15:41:22 2017 +08.